Veilrunner Help · Troubleshooting & FAQ

Frequently asked questions

What is a MUD?

A MUD (multi-user dungeon) is a text-based online world. Many have been running for decades, with thousands of rooms and active communities. You play by typing commands.

Is Veilrunner available yet?

Not yet. Veilrunner is in review with Apple for the Mac App Store. This site will link to it as soon as it's available.

Which Macs does it run on?

Macs running macOS 15.0 or later. See System requirements.

Is there an iPhone or iPad version?

One is planned for later. The map will not be included on iPhone and iPad.

How do I connect to a MUD?

Choose File › Starter MUDs… and click Connect next to a world. Or add your own with + in the connection bar, then press Connect (⌘↩). See Getting started.

What is Map — Early Access?

The automapper is an optional one-time in-app purchase in the Mac App Store version. It's fully usable today, new map features keep coming in free updates, and early supporters keep everything they bought. See Map — Early Access.

I bought the map but it's locked.

Choose Veilrunner › Restore Purchases. It's also in Settings and on the purchase sheet. Make sure you're signed in with the Apple Account you used to buy it.

Did I lose my maps while the map was locked?

No. Locked maps are hidden, never deleted. They come back as soon as the map is unlocked.

Where are my passwords stored?

Only in the macOS Keychain. They're never written to profiles, exports, backups, history or logs.

Does Veilrunner collect any data?

No. Your characters, scripts and logs are files on your Mac. Nothing is sent anywhere except the MUD you connect to. Script Coach runs on your Mac.

Can I use VoiceOver?

Yes. Every control is labelled, and new MUD text can be spoken automatically. See VoiceOver & accessibility.

Can I import my TinTin++ scripts?

Yes. Use File › Import TinTin Script… or #import. Imported triggers that send commands are shown for review before they run.

Does it support TLS, MCCP and GMCP?

Yes:

  • TLS 1.2 or newer, set per MUD
  • MCCP2 compression, including over TLS
  • GMCP vitals (Char.Vitals / Char.Status) and room data (Room.Info)

Can I play several characters at once?

Yes. Each tab is its own session. Connect All connects every tab that has a character.

How do I move my setup to another Mac?

Use File › Back Up Everything… on one Mac and Restore Everything… on the other. Passwords aren't included, so enter them again with Edit.

Where do I get help?

Type #help in the app, open the Help menu, or email [email protected].

Still stuck? Email [email protected] with your Veilrunner version (Veilrunner › About Veilrunner), your macOS version and the MUD you were connected to, or report a bug.